Terms of service

Last Updated: 29 July 2026

Welcome to Craving Munchies. By accessing our website (www.cravingmunchies.in) or placing an order with us, you agree to the following Terms of Service.

1. General

These Terms govern your use of our website and the purchase of products from Craving Munchies. We reserve the right to update these terms at any time without prior notice.

2. Products

We strive to ensure that all product descriptions, images, ingredients, nutritional information, and pricing are accurate. However, slight variations in packaging, colour, or appearance may occur due to photography, manufacturing updates, or natural ingredients.

All products are subject to availability.

3. Pricing

All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

We reserve the right to change prices or discontinue products without prior notice.

4. Orders

Once an order is placed, you will receive an order confirmation via email or SMS or WhatsApp.

Craving Munchies reserves the right to cancel any order due to:

Product unavailability
Pricing or technical errors
Payment failure
Suspected fraudulent activity

Any payment received for a cancelled order will be refunded to the original payment method.

5. Payments

We accept secure online payments through our authorised payment partners.

Orders will only be processed after successful payment confirmation.

6. Shipping

Orders are processed within the timelines mentioned in our Shipping Policy.

Delivery timelines may vary depending on location, courier availability, weather conditions, festivals, or unforeseen circumstances.

7. Returns & Refunds

As our products are food items, returns are generally not accepted after delivery.

Refunds or replacements are only applicable in cases of:

Damaged products
Incorrect items received
Defective or tampered packaging

Please refer to our Return & Refund Policy for complete details.

8. Product Information

Our snacks may contain or be processed in facilities handling:

Nuts
Seeds
Dairy
Gluten
Soy

Customers with food allergies should carefully review product ingredient information before purchasing.

9. Intellectual Property

All content on this website—including logos, product images, designs, graphics, text, and branding—is the property of Craving Munchies and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

Craving Munchies shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, except where required under applicable law.